Privacy Policy

Last Updated: October 2024

At The AI Video Path ("we", "us", "our"), we value transparency as much as we value innovation. This Privacy Policy outlines exactly how we handle your data when you visit our website or join our course. We believe in collecting only what is necessary to empower your learning journey.

By using our platform, you agree to the practices detailed below.

1. Data We Collect

To provide you with a seamless experience, we collect specific types of information:

A. Information You Give Us

When you enroll or contact us, you voluntarily provide:

• Identity Data: Your name and email address so we can create your student profile.
• Transaction Records: History of your purchases (Note: We do NOT store card details. All financial transactions are processed securely by Paystack).

B. Automated Data

As you navigate our site, we automatically gather technical insights to improve performance:

• Device Info: Browser type, operating system, and screen size (to ensure our mobile-first design works for you).
• Usage Data: Pages visited and time spent, which helps us optimize our curriculum.

2. How We Use Your Data

We use your information strictly for the following purposes:

• Course Delivery: To send your login credentials and course updates.
• Order Fulfillment: To process your payment and provide receipts.
• Communication: To answer your support questions or send important policy updates.
• Improvement: To analyze user behavior and make our website faster and more user-friendly.
• Marketing (With Consent): To show you relevant offers or retargeting ads based on your interests.

3. Third-Party Sharing

We do not sell your private data. We only share necessary data with trusted partners who help us run this platform:

• Payment Gateways: Paystack (for secure payment processing).
• Analytics Providers: We use tools like Google Analytics and StatCounter to understand website traffic.
• Advertising Partners: We may use Meta (Facebook) Pixel and Google Ads to deliver personalized advertisements. You can opt-out of this tracking via your browser settings or tools like AdChoices.

4. Data Retention & Security

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. We employ industry-standard security measures to protect your data, though no digital transmission is 100% immune to risks.

5. Your Rights

You have the right to request access to the personal data we hold about you or to request its deletion (subject to our need to keep transaction records for tax compliance). Contact us directly to exercise these rights.

6. Contact Us

If you have any questions regarding this policy, please reach out to our dedicated support channel:

Support Email: carlinevincentx043@gmail.com

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